Salesforce.com, Inc Sr. Manager, Emerging Products GTM Strategy and Operations in San Francisco, California

Job CategorySales

Job Details

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’ “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners, and communities, we are working to improve the state of the world.

We are looking for a smart and motivated individual to focus on the go-to- market (GTM) success of emerging products at Salesforce.com. The role requires someone who can flex their skills across multiple business units. The role is a hybrid of business strategy, and sales operations found in traditionaltechnology companies – featuring a mix of strategic planning, business analysis, sales optimization, project management and business operations.

The individual in this role will share responsibility for driving the continued success of Salesforce.com by supporting our new and emerging product growth strategy. He/she will work on global projects across products and partner with leaders across functions. Deliverables take the form of recommendations ongo-to- market strategy, bookings forecasts, market prioritization and customer segmentation. Operationally, the focus will be on program managing new product launches, forecasting, market sizing and trend analysis, business performance tracking, and formulation of actionable recommendations. The successful candidate will regularly brief executives and own various cross-functional initiatives.Ideally, this person will feel comfortable interacting with senior management on a regular basis.

This role does not have direct reports but will be expected to lead a variety of projects with their associated teams. You must be able to build trusted relationships across the product organization and partner with leaders across sales, marketing, operations and finance.

Responsibilities

  • Develop go-to- market model for new products

  • Guide product and marketing leaders through new product introductions

  • Balance time across multiple business lines

  • Work with product, sales, marketing, operations and finance to develop growth plans for new products in new geographies and market segments

  • Develop and execute project plans involving cross-functional stakeholders to ensure products achieve growth

  • Perform thorough analysis to support any recommendations with data

  • Build executive presentations, crafting the messages of sales, marketing and product leadership

  • Design and interpret key performance metrics; develop and action on plans to address identified weaknesses

Required Skills/Experience:

  • BS/BA required; MBA a plus, but not required

  • 8+ years of work experience in strategic sales/business operations or management consulting, with strong exposure to product go-to- market.

  • Prior experience in the software industry preferred

  • Excellent organizational, written and verbal communication

  • Strong project coordination skills and desire to improve processes

  • Strong problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions

  • Results-oriented, self-starter, and a high degree of motivation to go above and beyond the task at hand

  • Strong executive presence and engagement skills

  • Highly collaborative style and team player

  • Flexibility and ability to re-prioritize to new demands; sense of urgency

  • Prior experience with product launches a plus

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!