Anthem Network Ops Analyst I - AIM - Schaumburg, IL - PS4805 in San Francisco, California

Your Talent. Our Vision. At AIM Specialty Health (AIM), a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating access to greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Bring your expertise to our innovative culture where you will have the opportunity to make a difference in people’s lives, and to take your career further than you can imagine.

Responsible for applying basic technical skills to analyze, diagnose and resolve enterprise-wide technology problems using creative approaches.

Primary duties may include, but are not limited to:

Performs research in incident management tools and technical references to assist in the analysis and diagnosis of technical problems. Performs technical support dispatch role in support of incident escalations and technical resolutions. Views monitor displays and incident management tools to analyze alerts for potential incidents. Performs basic mechanics of incident management communications.

Requires 1 years experience in general knowledge of computers, computer networking, telecommunications, and hardware/software support. Prior experience supporting a large number of users and or first level support. PC literacy skills and general technical knowledge of assigned systems, hardware, software and tools required.

About AIM Specialty Health AIM Specialty Health (AIM) is a leading specialty benefit management company with more than 20 years of experience and a growing presence in the management of radiology, cardiology, oncology, sleep medicine, and specialty pharmacy benefits. Our mission is to make healthcare services more clinically appropriate, safer and more affordable. As such, we promote the most appropriate use of specialty care services through the application of widely accepted clinical guidelines delivered via an innovative platform of technologies and services. With over 32 million members covered across 50 states, AIM ensures delivery of the right test at the right time in the right place.

We maintain offices in Chicago, Deerfield, Schaumburg and Westchester, IL as well as Glendale, CA.

AIM‘s services include: * Prospective clinical review of outpatient advanced imaging procedures such as CT, MRI, Nuclear Cardiology and PET Scans

  • Clinical review for cardiology and specialty pharmacology products and services.

  • Oncology Management programs leveraging AIM's proven specialty benefit platform to drive consistent and effective cancer care through services review along with management of close to 70 oncologic drugs.

  • Specialty Drugs programs to provide review for over 142 specialty drugs offering providers an automated drug review process through our provider friendly web portal.

  • Sleep Management, designed to align the diagnosis and treatment of sleep apnea against clinical guidelines, enhance member access to high value providers and ensure treatment compliance for the dispensing of supplies. Our programs combine clinical excellence, its innovative technology and a commitment to customer service, ensuring the company’s on-going leadership in the rapidly evolving healthcare environment.

    AIM is certified by the National Committee for Quality Assurance (NCQA) and has received Full Accreditation for Health Utilization Management from the Utilization Review Accreditation Commission (URAC.) / / / Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine, and is a 2014 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.com/careers. / / EOE. M/F/Disability/Veteran. /

Job Information Technology

Equal Employment Opportunity Statement Anthem, Inc. will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or other status protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.

Title: Network Ops Analyst I - AIM - Schaumburg, IL - PS4805

Location: california-San Francisco

Requisition ID: PS4805