Pacific Gas & Electric Company IT Business Analyst, Senior - Cybersecurity in San Francisco, California

Requisition ID # 14194

Job Category : Information Technology

Job Level : Individual Contributor

Business Unit: Information Technology and Supply Chain

Job Location : San Francisco


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States.And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan.It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services.They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color,national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic informationor any other factor that is not related to the job.

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

This role will analyze and propose system solutions for the Line of Business and IT organization. The ideal candidate(s) will align themselves as a strategic partner and business liaison who understands business content, procedures, processes and systems. Using an analytical approach, the successful candidate will assemble, analyze, and translates business requirements into detailed requirements and functional specifications. Additionally, they will perform feasibility analysis; develops project scope; provides recommendations on the alternative solutions, project strategy and deliverable prioritization. Lastly, they will analyze business needs and define detailed requirements and validate solutions with the clients in a fast paced landscape.



  • Bachelor’s Degree in Computer Science or job-related discipline or equivalent experience

  • 4 years related work experience, 3 of which is in business analysis


  • CCBA-certification of Competency in Business Analysis certification

  • 5 year’s business analysis

  • Experience in project participation, high complexity

  • Experience serving and meeting the needs of internal and/or external customers

Knowledge Skills and Abilities:

  • Demonstrated experience of and knowledge in a broad range of IT security disciplines (network, tools, etc.)

  • Must demonstrate excellent communication skills at all levels, written, verbal, and interpersonal

  • Ability to analyze and design solutions independently with limited guidance

  • Ability to lead medium to high complexity level requirements efforts and coaching or mentoring less experienced business analysts

  • Able to perform peer review of requirements and designs documents

  • Able to work effectively with other groups to persuade, exchange ideas and foster cooperation

  • Anticipate client concerns and questions, and provide timely and professional client-focused communications

Job Responsibilities

  • Demonstrated familiarity with a number of the following areas: testing, project management, related Lines of Business, software development, SOX compliance, regulatory compliance, operational/disaster recovery, operations, maintenance, etc.

  • Demonstrated seasoned experienced- based judgment in applying and adapting techniques with high credibility of the project team members.

  • Evaluate and document alternatives that will provide the most effective solutions to business problems.

  • Identify, propose and influence IT solutions to moderate-to-complex business problems; negotiate requirements and deliverables with the client.

  • Perform various additional activities, such as operation and maintenance support, application testing, etc.

  • Participates in project estimates.

  • Prepare or review test plans and perform quality reviews of test results.

  • Provide consulting in information technology to the client to identify and satisfy the business needs.

  • Review design and technical specification documents for alignment with business solution.

  • Understand the client’s current and future business environment, effectively anticipate, identify and meet the business needs.

  • Actively contribute to the business cases for IT projects and initiatives.

  • Analyze end-to-end business processes of moderate to high complexity and information needs of the clients in one or more business functional areas.

  • Communicate IT processes to the business clients.

  • Comply with SOX and other standard process requirements.

  • Define and document business requirements for moderate-to-complex projects.