Conduent Consultant, Global Consulting in San Francisco, California

Consultant, Global Consulting


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .

About the Global Consulting and Strategy (GCS) Practice :

Conduent has been providing global consulting services since over 40 years. Conduent is structured to deliver global benefits services to multinationals both at the headquarters level, through our GCS practice, and at the local level, through our global network with representation in over 140 countries Operating in the global market place means multinational companies face a variety of different business, cultural, language and regulatory environments. Our International business helps these companies navigate the challenges of multi country complexity based on context knowledge of trends and innovative multi-client solutions. In particular, we help multinational companies develop global/cross-border solutions that meet the needs of both local and headquarter management in the design, establishment, financing, operation, oversight and monitoring of their compensation and benefit programs around the world. In doing so, we work closely with our local offices and network partners in other countries and time zones, as well as subject matter experts in other consulting segments.

Our services include :

  • Guidance on the design of international benefits and compensation solutions for global clients

  • Global oversight and governance procedures

  • Financial, cost and risk control solutions for employee benefit plans globally

  • Accounting consolidation for employee benefit plans globally

  • Cross-border mergers, acquisitions and divestitures

  • Multinational pooling and captive solutions

  • Global health care solutions and wellness strategies

  • Expansion into new territories

  • Country HR legislative updates

  • Advice on internationally mobile employees

The Role

As a Consultant within the GCS Practice you will support multinational companies concerning benefits and compensation issues for their operations globally. You will manage and coordinate multi-country projects, working closely with senior level consultants, client headquarters, local country client contacts and local brokers and consultants. You will support senior level consultants, take over responsibility to coordinate global projects for our clients, create client deliverables, contribute to the client management process and participate in the creation of new intellectual capital. This great career opportunity offers diversified project and client exposure.

Duties and Responsibilities :

  • Finalize reporting and materials for global benefits projects.

  • Conduct meetings and take notes, monitor and execute deliverables and accountabilities based on project scope and statement of work.

  • Identify additional potential work and any out of scope services requested by clients.

  • Partner as appropriate with other team members to finalize projects and monitor time spend and project budget.

  • Make analytical projects and conclusions/recommendations for work conducted.

  • Support senior members of the group in developing business opportunities through the introduction of additional services for existing clients.

  • Conduct studies, make intermediate or final recommendations.

  • Resolve client issues at appropriate levels and inform relationship manager and other team members of pertinent issues.

  • Support client projects with limited direction through completion and within established time frames and financial parameters to attain overall client deliverables.

  • Communicate with external parties via phone and email such as HR contacts, plan sponsors, auditors, plan participants, etc. to resolve issues, research and respond to routine inquiries, gather and prepare data. Projects include: production of periodic allocation reports, data analysis, plan calculations, peer review, etc

  • Attend client meetings and present results as an integral part of a collaborative client service team.

  • Achieve specified client servicing deliverables and goals identified each year, based on experience and technical This may include, billable hours, utilization goals, etc.

  • Train, mentor and review less experienced staff; work product for reasonableness and accuracy to validate data and results.

  • You may also assist with development and informal supervision of more junior staff by ensuring that client deliverables are met

  • Participate in training opportunities to remain current with the regulatory environment

  • Develop technical proficiencies in order to discuss technical concepts to technical and non-technical audiences.

  • Additional opportunities to participate on special project teams may also be identified as part of a more personalized career development plan.

The Requirements

  • Priority will be given to candidates with a minimum of 2 years of direct experience in an HR consulting firm or professional services firm. In addition, international or non-US benefits consulting experience is strongly desired.

  • We also value demonstrated consultative skills to effectively work in a cohesive team environment as well as the ability to communicate with a variety of internal and external parties.

  • Bachelor's degree (mathematics, finance, economics or other degrees where quantitative skills are required is preferred); advanced degree or project management certification is an advantage.

  • Strong management and strong analytical ability.

  • Excellent written and verbal communication skills, including strong presentation skills.

  • Strong organizational skills, ability to handle multiple projects in as fast-paced and time-sensitive environment.

  • Working knowledge of employee benefits.

  • Demonstrated interest in the global environment, other cultures and languages.

  • Bilingual candidates are preferred.

This work site for this role is flexible with preference in New York, NY/Secaucus NJ, Pittsburgh PA, Chicago area, IL, or San Francisco/CA. Our organization also employs talent who work remotely.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form .

Job Buck Consulting-NonActuarial

Primary Location United States-California-San Francisco

Organization Commercial Sector

Unposting Date Ongoing

Req ID: 18005041