Kforce Customer Experience Project Manager in Palo Alto, California

Kforce is immediately adding a Customer Experience Project Manager to our staff in support of a full-time, large enterprise project for our technology R&D client's 33 customer experience centers across their campuses. This client is located in Palo Alto, California (CA).Summary:The Customer Experience Project Manager will join an existing team in an on-going project, which is entering phase 2 of the implementation. As the Customer Experience Project Manager, you will pick up specific implementation and PM responsibilities to include incorporating user stories into the implementation of additional functionality across the Microsoft Dynamics solution.

  • Business Analyst (BA) or Bachelor of Science (BS) degree in Marketing or related field; Master of Business Administration (MBA) preferred

  • Strong experience project managing Microsoft Dynamics implementation and adoption IT Projects

  • Experienced in managing projects with offshore virtual teams

  • Experience across integrated marketing communications

  • Strong partner focus, including experience with global and local Independent Software Vendor (ISV)s, System Integration (SI)

  • Sales, channel, program management experience a plus

  • Mastery knowledge of marketing fundamental, products/services/solution lifecycle and knowledge management

  • In-depth knowledge of industry and customer segments and demand generation program

  • Excellent interpersonal skills; ability to build, manage and influence direct reports and virtual teams

  • Excellent written/oral communications and analytical skills

  • Ability to interface effectively with all levels of management and functional disciplines

  • Excellent influencing, consensus-building and conflict-resolution skill

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours