Collabera Technical Writer in Menlo Park, California
Location:Menlo Park, CaliforniaUS
• Looking for a contractor to help re-organize and create documentation for internal knowledge management system with focus on process mapping.
• You would be responsible for the inventory of the current content, assess gaps in content, audit accuracy of content, and create or re-write content for our frontline sales and support representatives.
• You may also create documentation on the team operating model and design a distributed knowledge management maintenance process.
• Your work may be a continuation of projects already started, a revamp of existing or brand-new documentation/processes.
• Native-like English fluency
• Familiarity with content management systems editors (RightAnswer preferred) and markup formats (Markdown preferred)
• Experience on process mapping (Visio preferred)
• Organized and focused on details
• Ability to take on an existing or new project, understand its scope and direction and use discretion to finish the project in a timely fashion, with some supervision.