Unity Care Group Case Manager – THPP in San Mateo, California

About Unity Care

Our mission is to provide quality youth and family programs for the purpose of creating healthier communities through lifelong partnerships. Headquartered in San Jose, with incredible weather, culture and sports, and the SF Bay and ocean just minutes away. Unity Care offers a wide range of services benefiting at-risk and foster youth and their families throughout Northern California. Its signature program, established in 1993, focuses on serving the housing needs of youth in foster care and beyond. The organization provides more than two dozen community-based, education and behavioral health programs, transforming the lives of over 6,000 youth and families annually. We are proud to have one of the most ethnically and culturally diverse workforce in the Bay Area. We have a friendly, servant-leader culture with significant growth opportunities.


The Case Manager provides direct support and intensive case management services to assist Transitional Aged Youth with meeting individualized goals while connecting them with resources in the community. This position is highly collaborative and coordinates care on an interdisciplinary team.





Bachelor s Degree in social work or another human service field

Experience working with Transition-Aged Youth (TAY)

Knowledge of Microsoft Offices applications

Demonstrated skills in case work, group work, and case coordination

Understanding of transformational care planning & targeted case management principles of service delivery

Excellent interpersonal skills (verbal and written) with demonstrated leadership in facilitating and linking services among a diverse variety of mental health programs

Ability to maintain a positive perspective in the treatment and care of emotionally disturbed youth/young adults

Strong knowledge base with Medi-Cal documentation standards.

Other important competencies include the ability to motivate and maintain effective working relationships with staff and partners, excellent time management skills


Master s degree in a social work or related human service field

Experience working in human services or the mental health field is strongly desired with community-based and/or school-based programs

Minimum 5 years experience engaging with Transition Aged Youth (TAY)

Bilingual / bicultural with Spanish fluency

Experience working in a residential setting

RESPONSIBILITIES INCLUDE (but not limited to):

Interviews program applicants and provides input into the intake process

Utilize a variety of approaches to establish and maintain a relationship with youth.

Manage a caseload of up to 12 TAY youth. Maintain individual contact with each youth at least weekly to discuss goals and track progress towards goals. Work with youth to understand any medications that they are prescribed, helping them learn how to refill prescriptions as needed.

Maintain ongoing contact with outside persons/entities such as: natural supports, family, referring agency/case carrying agency, ILP, other and community resources. Participate in relevant team meetings such as: Family Support Team meetings, TDMs, and emancipation conferences. Serve as a representative of UCG and liaison with these parties.

Support the goals outlined in the Transition Independent Living Plan and work with youth to identify additional goals and tasks as needed.

Provide on-call back-up on assigned weekends or as necessary during crisis.

Responsible for completing reports, notes and Medi-Cal paperwork in a timely manner. Responsible for inputting data into the client database accordingly.

Facilitate house meetings for youth and staff meetings accordingly.

Establish and monitor budget for house/residents.

Oversee Residential Counselors assigned to work in the THPP program. This includes interviewing, training, discipline, supervision, scheduling and development of staff.

Attend required trainings, and meetings as directed.

Ensure that the facility/program is in compliance with regulations (such as OSHA, HIPAA, CCL, UCG Policy and Procedures among others) as well as with our contract/MOU for THPP.

Ensure records/documents/paperwork is up to date and maintained on site.

Provide transportation as needed when it fits within the resident s goals.

Other duties as assigned.