Macy's Macy's Seasonal Asset Protection / Loss Prevention Security Guard, Full Time: Stonestown Galleria in San Francisco, California

Description:

Job Overview:

The Seasonal Asset Protection Security Guard’s primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives for deterring theft and ensuring a safe business environment. This position involves long periods of standing. In most instances the Seasonal Asset Protection Security guard will stand at a customer and/or employee entrance/exit door(s) for long periods of time and/or walk through high shortage departments to deter theft and provide customer service.

This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.

Essential Functions:

  • Deter theft by offering customer service
  • Remained stationed at a fixed post, i.e entrance/exit doors, for long periods of time for extended periods of time to provide a strong visible presence
  • Communicate with the Asset Protection Department
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Assist Detectives with the Recovery of stolen merchandise
  • Successfully complete all Asset Protection training requirements and maintain personal certifications as required by law
  • Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
  • Perform other duties as needed
  • Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

  • High School Diploma or equivalent.
  • Some college is desirable.
  • Completion of Store Agent Training program required upon assignment to position.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Excellent written and verbal communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Able to use a calculator

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

  • This position involves long periods of standing and remaining stationary.
  • It also involves regular walking, hearing, and talking.
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other skills:

  • Ability to think and act clearly in possible stressful and hostile situations.
  • Ability to collaborate and function as a member of a team.
  • Must possess a strong sense of urgency.
  • Collaborate and function as a member of a team.
  • Must possess a strong sense of urgency.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which will include early morning, day, late evening, weekends, and/or holidays.
  • You must be available to work Thanksgiving Day, the day after Thanksgiving, Saturday after Thanksgiving and the entire week before Christmas and the entire week of Christmas.

    • This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal * Opportunity Employer, committed to a diverse and inclusive work environment.

/ / / Macy's Inc., including Macy's and Bloomingdale's, will consider for employment qualified applicants with criminal histories in a manner consistent with SF PC Art. 49 and LA MC ch. XVIII Art. 9. /

Primary Location: United States-California-San Francisco
Job: Asset Protection
Req ID: 71477716