MUFG Union Bank Director, Retail Credit Risk Management - Quality Control in San Francisco, California

Join a bank that’s as committed to your future as you are. At Union Bank, a part of Mitsubishi UFJ Financial Group (MUFG), we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our diverse colleagues are connected by a common ambition to create change for the better – from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of financial services. Positive impact starts here; see the change you can make as we strive to become the world’s most trusted financial group.

Responsible for assuring the quality of credit risk management and oversight activities for Retail Credit Risk Management (RCRM). This role will ensure that the risk management activities of the Business Unit (Regional Bank), 1stLine of Defense (Risk & Control) and 2ndLine of Defense (RCRM) are aligned with regulatory requirements and America’s Risk Management (ARM) policy. This role is a new control function within RCRM and will collaborate with other risk management disciplines including operational risk, compliance risk, information risk and risk governance.

  • This role will be responsible to develop and implement a control, testing and validation function to ensure the credit risk taking practices of the Regional Bank consumer-related lending activities. Experience with loan originations, underwriting, loan servicing and default management for real estate secured products is required. Experience with other consumer loan products such as credit card is preferred.

  • Will design and conduct tests and report independent findings and observations on a quarterly basis to Business Unit and various risk stripes and committees. Will be responsible to escalate breaches of risk tolerances to department head, Chief Risk Officer and/or America’s Risk Committee.

  • Responsible to monitor and assess risk mitigation activities of the Business Unit, 1stLOD and 2ndLOD.

  • Leverages work of existing Business Unit and 1stLOD testing and assurance function to identify areas of risk and further investigation.

  • Establishes management and administrative procedures to ensure adherence to policies.

  • May act as liaison to other external regulatory or internal assurance functions such as audit or credit review.

  • Initial role will be as sole contributor but may expand to manager as assurance function expands and matures.


  • 10 years experience across consumer lending and small business lending preferred

  • Extensive knowledge of quality assurance concepts such as transaction testing and , sampling methodology

  • Demonstrated ability to audit data and processes, draw conclusions and document compliance with established standards.

  • Excellent verbal and written communication skills and ability to interact with various levels of the organization.

  • Effective leadership skills and ability to partner, lead and mentor colleagues on risk management concepts and risk control strategies

Additional Information:

  • BA or BS Degree in Finance or Business Administration preferred.

  • Thorough knowledge of the banking industry and wealth markets products/processes.

  • Understanding of risk management, to include deep risk assessment and vendor management experience, setting, evaluating and testing internal controls.

  • Familiarity with US regulatory, compliance and governance.

  • 15-20% travel may be required.

Job: *Risk & Compliance

Title: Director, Retail Credit Risk Management - Quality Control

Location: CALIFORNIA-San Francisco

Requisition ID: 10014913-WD

Other Locations: WASHINGTON-Seattle, ARIZONA-Tempe, CALIFORNIA-Woodland Hills, CALIFORNIA-Brea, CALIFORNIA-Irvine, CALIFORNIA-San Diego, CALIFORNIA-Los Angeles