Kelly Services Director of Clinical Operations in Redwood City, California

Kelly Scientific Resources is the world's most recognized brand in Scientific Staffing with more than 100 locations in the North America, Europe and the Pacific Rim. Our scientists contribute to the research and development of products that are used daily in the home, such as medical devices or pharmaceutical products. We employ more than 700 clinical research professionals and 4,500 scientists on an average workday on a temporary, project and full-time basis in a broad spectrum of industries and disciplines. We currently have an exciting opportunity in the San Francisco area as a Director of Clinical Operations.

This position encompasses a key role in setting and executing on departmental strategy, as well as managing the day-to-day functioning of assigned teams within the Clinical Operations Department.

Essential Duties/ Responsibilities

Program Related Work

  • Represents Clinical Operations at the Global Development team and Global Product teams as required

  • Responsible for ensuring protocols can be executed in a compliant manner by Clinical Operations through optimization of assessments, oversight of clinical operations aspects of a clinical protocol Performs and assists in Sponsor pre-site, site and audit assessments

  • Provides budget, timeline and feasibility support for study protocols until a study team can be established

  • Interfaces with key departments to discuss status of current studies, as well as significant staffing, hospital and recruitment issues. Explores potential upcoming studies, methods for continuing to provide sponsors with the highest quality data, increasing clinic efficiency and setting directions for future growth

  • Oversees clinical trials and study teams to ensure protocols are executed on time, to budget and with quality

  • Establishes and maintains relationships with service providers

  • Negotiates contracts/ rates with identified service providers

  • Works closely with study team on recruitment strategy/issues

  • Department related work

  • Develops, implements, monitors, and supports Standard Operating Procedures (SOPs) and work processes to ensure an efficient Clinical Operations department

  • Maintains oversight for Clinical Operations staff to establish clear expectations for staff performance, clear delineation of accountability for tasks and processes, and consistent monitoring of work product

  • Meets regularly with Clinical Operations Management to discuss staffing for upcoming studies, sharing of staff between departments, and performance of staff

  • Oversees all hiring, transfers, performance reviews, increases, and terminations in the department for in/direct reports

  • Organizes and/or participates in clinical operations department meetings

  • Reviews, tracks and approves all departmental expenses for in/direct reports

  • Maintains and participates in the fiscal objectives of Clinical Operations and recognizes cost reduction opportunities

  • Manages all aspects of departmental performance improvement strategies including: identifying areas for improvement, developing an action plan in conjunction with all affected areas/staff, and tracking and reporting results to Senior Management

  • Oversees and approves the review, revision, and/or retirement of departmental objectives

  • Maintains and updates knowledge of Good Clinical Practices (GCPs) and their proper application. Reinforces the use of GCPs departmentally through example and staff training


  • Provides support to Business Development and other functions as appropriate

  • Represents Clinical Operations and company at conferences and meetings as appropriate


  • Computer proficiency

  • Demonstrated leadership ability

  • Meticulous attention to detail

  • Strong interpersonal, written/ verbal communication and organizational skills

  • Ability to effectively manage time, resources and multi-task

Education/ Training

  • Bachelor or Master’s Degree in a health-related field

  • Eight (8) years related experience in life sciences, including clinical development experience.

  • Proven track record as a leader in clinical trials in the biotech or pharmaceutical industry.

  • Experience and knowledge of ICH-GCP and other relevant regulations

Direct Hire Role !

Please apply now for immediate consideration!

Why Kelly ® ?

With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 11,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at